Merlo Support
Attn Merlo Equipment Owners:
Modern Equipment has identified your recent challenges in sourcing Merlo parts since the sudden closure of the company contracted for US distribution. We are pleased to announce that we have taken immediate action to assist you as best as possible. Our goal is simple and clear: to remove any uncertainty you might have regarding your ability to keep your equipment safe and operational.
Modern is an authorized Merlo parts & service provider. We have contractually partnered directly with Merlo Italy. Our parts team has commenced accelerated factory training of our assigned Merlo Product Specialists. Merlo parts are shipping to Modern locations daily in order to meet your needs and to establish an inventory of common parts.
Merlo parts availability in North America is changing in the future. However, it is Modern that has taken this proactive approach to keep you up and running today. We will soon bring the simplicity and efficiency of our eCommerce platform to your Merlo parts purchasing needs. We ask for your patience as it was a conscious decision to put training and stateside parts availability as the top priorities, for now.
Today, you can call the support number below and speak to a specialist who will personally handle your Merlo parts needs from start to finish. We stand ready to assist you in keeping your Merlo equipment running safely, efficiently and profitably. Thank you.
Ron Schwinn
Parts Operations Mgr.
Contact: (732) 672-9929